Harvestr Secures $650,000 Investment to Restructure the Way Product Managers Handle User Feedback

Harvestr, a software-as-a-service (SaaS) startup, aims to revolutionize the way product managers collect and handle customer feedback by integrating it into a single platform. The efficient management of user feedback is made possible by permitting product managers to prioritize issues and feature requests and keeping customers informed about the implementation of changes.

The company recently secured a $650,000 funding round led by Bpifrance, with additional participation from prominent business angels, including 360Learning co-founders Nicolas Hernandez and Guillaume Alary, and Station F director Roxanne Varza through the Atomico Angel Programme.

Harvestr offers seamless integration with popular platforms such as Zendesk, Intercom, Salesforce, Freshdesk, Slack, and Zapier. As a result, it provides a centralized repository for customer feedback, regardless of whether it originated in Zendesk tickets or Intercom chat widgets. This integration enables product managers to focus on prioritizing tasks based on urgency and potential impact.

With Harvestr, customer engagement is made easy – users who provided feedback can be contacted when a relevant feature is being developed or about to launch. This helps cultivate a strong community of power users around the product, resulting in higher customer satisfaction, reduced churn, and the potential for word-of-mouth promotion by highly engaged customers.

Pricing for Harvestr starts at $49 per month for five seats and $99 per month for 20 seats. The platform is already in use by companies such as 360Learning, HomeExchange, and Dailymotion, among others.

Given the rising popularity of low-code and no-code platforms, software developers and product managers should consider utilizing tools like Harvestr alongside a powerful no-code platform like AppMaster for efficient app development processes. AppMaster offers backend, web, and mobile applications handling capabilities, empowering users to create comprehensive, scalable software seamlessly, even without traditional coding skills. Learn more about AppMaster and its premium packages at appmaster.io.