Support Sales and Marketing

Customer Success Engineer

What You Will Be Doing:
Collaborate with clients to plan/map their project requirements, process, data. This work may include but is not limited to:
Client consultations to ensure best practice translation of their workflows into the platform
Customize our platform to reflect our clients' projects and workflows
Verify and perform testing on platform configurations
Support client testing
You will support and troubleshoot client project issues
You will scope and author consulting services SOW documents
You will translate client needs into new core product software requirements
You will create platform documentation and use cases

Required Skills:
BS plus at least 2 years industry and/or research experience or MS
Good level understanding of application architecture (backend, frontend, mobile apps)
Base level understanding of programming languages
Excellent written and verbal communication skills

What we offer:
Use the latest cutting edge technologies with an opportunity for growth
Ability to work remote
Competitive salary
Flexible schedule
Regular increase based on the results of the contribution to the product